GENERAL POLICIES AND PROCEDURES

1. The Studio shall have the unqualified right to make such rules, regulations, and restrictions for the use of Studio property as it may deem
2. All signs posted in the Studio shall be considered as part of the rules.
3. No member of the Studio shall advertise or permit his membership to be advertised for sale. Memberships are non-assignable and non-transferrable.
4. Membership receipts are issued to members only and are not to be used by friends or relatives. Infraction of this rule will result in immediate expulsion from the Studio. The membership is Studio property, the possession of which may be determined at the Studio’s premises.
5. Charges and fees for services and facilities are subject to change as deemed necessary by the Studio. The Studio reserves the right to withdraw any complementary services offered to Studio members without given prior notice.
6. In the event it is deemed advantageous to the Studio to expand the facilities thereof, the Studio may temporarily close for construction and will make reasonable efforts to substitute another facility for its members until such construction is going on.
7. The Studio shall not be responsible or liable for any loss or damage to any property of members or their guests, including their automobiles and contents. Any member who is loud, offensive, and bothersome to other members or behaves otherwise or who is cited for infraction of rules and regulations may be suspended or expelled from the Studio.
8. SMOKING/ consumption of Alcohol / Usage of Drugs is strictly prohibited inside the Studio.
9. All members and guests must sign in at the reception desk upon entering the Studio.
10. Members are requested to present photo I.D. with their copy of the membership agreement anytime when requested by the management. A member whose basic Studio membership has expired must renew in order to take advantage of her/his privileges.
11. Studio is not responsible for Lost and Found items. Items found are immediately placed in lost-and-found counter.
12. The Studio holds a right to reserve “RIGHTS OF ADMISSION” & reserves the right to 1’ TERMINATE A MEMBERSHIP”
13. No refund is provided to the members for discontinuing the membership.
14. If you happen to miss sessions at the studio, kindly use the online platform to continue the sessions and no extensions can be made available for your subscription.
15. you have just registered for a quarterly Fitness Package and could not attend beyond a week for appropriate reasons, you may transfer the same to another person of your choice. This has to be completed within 10days of your start date and in no other arrangement can you transfer the quarterly package. The Studio holds no responsibility for any financial adjustments done during the membership transfer.
16. NOTE- Members have to search for the new member whom he/she wanted to transfer the membership. The Studio will keep the premises shut temporarily if there is a need arising out of an emergency situation taken place in the premises or in the neighbourhood as it deems necessary.
17. Any damages to Zwagg facilities or the property of any members caused by another member or his/her guest, is the sole responsibility of the offending member. All costs of damages and repairs will have to be borne by the offending member. In case the member does not compensate the Studio for the same within 15 days from the date of written notice the membership will be terminated and fees paid for membership or other services or facilities will be forfeited.
18. Videography of any workout session is not permitted without prior approval of the respective instructor.
19. Music played in the fitness studio will be maintained at a standard decibel. Selection of music will be at the discretion of the management.
20. occurrence of any mishap during events, getogethers or outing organised by the Studio or the members directly, Zwagg Management cannot be held responsible directly or indirectly.

STUDIO RULES

1. Members can wear whatever gymwear they feel comfortable with.
2. must be properly dressed in standard workout clothes (i.e. leotards, gym shorts. jogging suits) while at workout and to carry appropriate shoes only to be worn indoors.
3. The Studio reserves the right to refuse anyone who is not properly dressed.
4. Profanity is not allowed in the fitness studio.
5. Use of the equipment should be instructed by Instructors.
6. Return weights / Mats to its respective places.
7. Have a “spotter” when using heavy weights.
8. No littering or leaving debris on the Studio Members who sweat profusely are asked to use towels when using the Studio.
9. Shaving in the Studio is strictly prohibited.
10. Eating and drinking is permitted inside the studio. Please do not litter ordrop the eatables or spill any drinks in the workout areas, locker rooms and wash room.
11. personal belongings (i.e. gym bags, purses, extra clothing, cell-phones, etc.) are allowed to be stored in the Studio and management shall hold no responsibility of loss of such items
12. No member shall solicit or perform personal training services on the premises. No external personal trainers will be allowed to workout in the Studio.
13. members mustreportany health / medical condition before commencement of the workout
14. Members can carry out their own workout pattern at their own risk. Management is not responsible for any accidental damage caused due to unadvised exercise.

GUESTS

1. No member shall bring in any individual to perform personal training services.
2. All guests must register upon entering the fitness studio.
3. All guests must execute a Waiver and Release of Liability and Indemnity
4. Former members and members restricted from the Studio may not enter as a member.
5. Any guest found in the Studio is entitled to 1 week free trial classes without a break and any sessions post that will be charged. Members are responsible for their guests.
6. All guests must abide by Studio rules and regulations.

CHILDREN

1. Children under the age of 10 may accompany the members on account of regular sessions or events organised especially for members but are not allowed to attend any workout sessions.

FEES

1. Membership is subject to authenticity of currency notes.
2. Fees may be transferred via GPay, NEFT transfer or swiping of credit or debit cards.